Alice first contacted me in the fall of 2016. She found positive reviews of me online, and after interviewing me, she retained me as her buyer's broker. Alice was in town at that time, and we met in person to see and discuss a property of interest. Shortly thereafter, I prepared an offer on the property for her, and she prevailed in the bidding. Alas, the transaction did not proceed to closing. (That's a story for another day) The search was put on hold thereafter. I stayed in touch with Alice throughout 2017, sending her market reports on a regular basis. Toward the end of 2017, Alice was ready to begin looking again. As it happens, a townhouse came up for sale in Somerville at the holidays, when both Alice and I found ourselves in Florida. No worries - my team member, Christine visited the property with Alice's daughter, and a decision was made to put in a bid.